Returns & Exchanges
At PDX Deals, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Our streamlined process ensures that if a product doesn't meet your expectations, we can quickly facilitate a refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while our team processes your return within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing